Adding Team Members to Your Account

East13 supports multiple users on a single account. Whether you have a marketing manager, a virtual assistant, or a business partner, you can give each person their own login with the right level of access.

User Roles

East13 has three roles:

• Admin — Full access to everything, including billing, team management, and all settings. This is typically the business owner.
• Editor — Can view all data, approve content, manage reviews, and run reports. Cannot change billing or invite new users.
• Viewer — Read-only access to the dashboard, reports, and metrics. Cannot make changes or approve content.

Inviting a Team Member

To invite someone:

1. Go to Settings → Team Management
2. Click Invite User
3. Enter their email address and select a role
4. Click Send Invite

The invited person receives an email with a link to create their password and log in. The invitation expires after 7 days. You can resend it from the Team Management panel if needed.

Managing Existing Users

From the Team Management panel, you can:

• Change a user’s role (e.g., upgrade a Viewer to Editor)
• Remove a user from your account
• See when each user last logged in
• Resend an invitation that has not been accepted

What Each Role Can See

Security

Each user has their own login credentials. Passwords are hashed and never stored in plain text. If a team member leaves your organization, remove their access from the Team Management panel immediately. Their sessions are terminated and they can no longer log in.